Common Questions & Basic Info

Tax Returns

• How to check the status of return
• How to restart my return (interview)
• What filing status should I choose?
• How to file if my parent claimed me as a dependent on their return?
• How to delete a return
• What if my return is accepted?

E-file

• What is electronic postmark (ePostmark)?
• What are the advantages to e-filing?
• What is electronic filing?
• How to find prior year AGI (Adjusted Gross Income)?
• What is a Tax Return Signature PIN?

Schedules/Forms

• How to report Interest Income
• How to add additional forms
• What federal forms & schedules does FYT support?
• What state forms & schedules does FYT support?
• What is form 4852-W-2 substitute?
• Forms/schedule quick reference

See all 8 articles

Error Message Support

• Why am I getting a - "I have no taxable income?" error message "total income of zero"?
• Why am I getting an error message that my “SSN is already in use”?
• Why am I getting an error message to include Schedule C?

Dependents

• Who qualifies as a dependent?
• How to edit or remove a dependent

Pricing

• What is FileYourTaxes.com pricing fee?
• My return was rejected, can I get a refund?
• What is FileYourTaxes.com's refund policy?

State Returns

• How to edit a state return
• How to add/remove a state return

Extensions

• How to file a federal extension (Form 4868)

Additional Assistance

• How to send a secure email
• Hablas Espanol?

W2

• What to do if you received a W2 correction