If your tax return acknowledgement status shows a Reject, you can find the IRS/Government Agency rejection code, reason, and help message on the Return Summary page and/or the Navigation page under Status Report.
The Navigation Page will display the rejection code, reason, and help message along with the link(s) to the page to fix your rejection.
Please visit our Rejection Return Codes section for additional guidance on the most common rejections instructions for your federal rejection.
If further assistance is needed to understand your rejection, please send a secure email or call our support team.
For additional help please use the following articles: