If you are having difficulty with your username, please continue reading this step by step guide to help recover your credentials. This guide will allow you to recover your username but unfortunately not reset it. You cannot change or reset your username after you have created your FileYourTaxes.com account.
Recover username
1) Select Forgot Username
2) Input your email address
3) Check your Inbox in the email you entered for a message like this - it will provide you with the username associated with your account