F8962-070: The e-File database indicates that Form 8962 or a binary attachment with description containing ACA explanation must be present in the return.
Please note this reject code comes directly from the IRS. This article is intended to help you fix the field causing the reject code. Please follow the step by step guide to resubmit your return.
What does this IRS reject code mean?
This indicates that the IRS has reason to believe you received Form 1095-A for marketplace healthcare. If you did receive Form 1095-A, you can add this by following the steps below.
How to fix the IRS F8962-02 reject code in FileYourTaxes.com
1) Enter the return, select My Info
2) Select Health Insurance & Misc
3) Select "Yes" to Exchange Provided Health Insurance
4) Complete the Form 8962 Premium Tax Credit that will be generated
Once it has been updated, you will need to resubmit your filing.
To resubmit your filing:
- Continue through until you reach a page that says, Congratulations, your return(s) have been filed.
Please note:
If Form 8962 is not generated after answering "Yes" on the Health Insurance and Miscellaneous Items Page, then you can also add it to your return by typing 8962 into the search bar at the top left corner of the page, then click into the Form 8962 Premium Tax Credit option listed. If you did not receive Form 1095-A, you may provide an explanation as to why you are not including Form 1095-A and paper file your federal tax return.
Disclaimer: Please contact the IRS regarding tax return rejections if you are experiencing issues. Our support team takes quality customer support seriously however we can only assist you with issues regarding the tax software.